What brand and model hardware are you experiencing the problem on?

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject:

Hi David,

Hope you are still monitoring this.

Can I ask what brand and model of PC you are using? We have exactly the same problem and it is reproducible.

We are using HP DC7900 and DC7700 with Windows 7 installed. No matter if we use our in house built image, volume media or OEM software we can't use the Send To option without seeing the message you attached. When I load Windows 7 into a VM, Lotus Notes works fine when using the Send To. And if we use our in house image to build a VM and load the VM Tools it also works. But we did need to load the VM Tools.

We have a number of HP 8530p and 2530p laptops that have Windows 7 and they work fine. Also have a HP Z400 Workstation and this works fine too.

So we are starting to think it is something to do with drivers/hardware on HPs dc7900 and dc770 with Windows 7. But which drivers, that is what we don't know.

If you have any more info on this we would really like you to share it with us. And of course we will do the same in return.

Thanks

Nathan

Feedback response number WEBB86F78E created by ~Carol Dwoponeverynds on 06/15/2010